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Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Legacy Travel Adventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Passport and travel document information
• Emergency contact details
• Dietary restrictions and medical information
• Payment and billing information
• Travel preferences and special requests

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Device information and operating system
• Referral source and exit pages

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information, please see our Cookie Policy.

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and managing your travel bookings
• Providing customer service and support
• Communicating about your trips and our services
• Processing payments and preventing fraud
• Improving our website and services
• Complying with legal requirements
• Marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract Performance: To fulfill our travel services contract with you
• Legitimate Interest: To improve our services and prevent fraud
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Hotels, airlines, local guides, and activity providers
• Business Partners: Trusted third parties who assist in delivering our services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

6. International Data Transfers

As a travel company, we may transfer your data internationally to destinations you're visiting or to service providers in other countries. We ensure appropriate safeguards are in place for such transfers.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically:

• Travel booking information: 7 years after trip completion
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months

8. Your Rights (GDPR)

Under GDPR, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (right to be forgotten)
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing systems
• Access controls and staff training
• Regular security assessments

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

11. Marketing Communications

With your consent, we may send you marketing emails about our services. You can opt out at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly
• Updating your preferences in your account

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

Data Protection Officer
Legacy Travel Adventures
Email: [email protected]
Phone: +1 (555) 123-TREK

15. Supervisory Authority

If you are in the EU and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.